Executive Summary
Chandler Hall Health Services, Inc. is a Newtown, Pennsylvania-based 501(c)(3) not-for-profit continuing care retirement community, or CCRC, with deep ties to the Religious Society of Friends, commonly known as Quakers.
The organization operates a multi-parcel campus offering a continuum of care ranging from independent residential living to skilled nursing and hospice care.
As of April 2026, the facility serves approximately 125 residents across its various care levels. Financial data from the 2024 fiscal year indicates significant fiscal challenges, including a net income deficit of more than $1.2 million and a negative net asset position exceeding $12.8 million.
Chandler Hall is heavily dependent on program service revenue, which accounts for more than 96% of its total income. Governance is provided by a Board of Directors, a majority of whom must be members of the Religious Society of Friends.
Organizational Overview and Governance
Mission and Affiliation
Chandler Hall Health Services, Inc. is a not-for-profit corporation governed by a Board of Directors. A core governance requirement is that a majority of the board members must belong to the Religious Society of Friends.
According to the organization’s disclosure statement, no external group oversees Chandler Hall’s financial or contractual obligations beyond the Board of Directors itself.
Board of Directors as of April 2026
- Shauna Betof — Richboro, Pennsylvania
- Jennifer Davis — Newtown, Pennsylvania
- Peter Frey — Blue Bell, Pennsylvania
- Sherrin Johnson — Jamison, Pennsylvania
- Lorraine Muth — Newtown, Pennsylvania
- David Smith — Lawrenceville, New Jersey
The disclosure statement reports that none of the listed board members possesses business experience operating or managing similar facilities. It also states that none holds a 10% or greater ownership interest in a company providing significant goods or services to Chandler Hall.
Facility and Service Infrastructure
The Chandler Hall campus occupies two parcels totaling approximately 13.4 acres in suburban Newtown. The parcels are separated by a two-lane road.
Campus Layout
This parcel houses Residential Living, including the Cottages and the Lofts located in the Fox Commons building. Fox Commons also contains a YMCA fitness center, an adult day health program, and a childcare program.
This parcel contains the Manor Houses, Wright Meeting Hall, an auditorium, café, cafeteria, administrative offices, and the Residences at Llenroc.
The main building consists of Friends Nursing Home and the Hicks Secured Memory Care unit.
Continuum of Care and Resident Population
As of April 27, 2026, Chandler Hall reported the following resident population:
| Care Tier | Resident Count |
|---|---|
| Independent Living | 8 |
| Llenroc Residential Living | 15 |
| Community Care — Personal Care | 36 |
| Memory Care | 21 |
| Skilled Nursing | 45 |
| Total Resident Population | 125 |
Financial Analysis
Fiscal Year 2024 Performance
Data from Chandler Hall’s 2024 Form 990 describes a period of financial contraction and significant liabilities.
Profit and Loss Summary
| Financial Measure | 2024 Amount |
|---|---|
| Total Revenue | $20,112,170 |
| Total Expenses | $21,378,911 |
| Net Income | -$1,266,741 |
Revenue Composition
Chandler Hall’s revenue is dominated by program services, with relatively small amounts coming from contributions, investments, or other sources.
| Revenue Source | Amount | Share |
|---|---|---|
| Program Services | $19,365,421 | 96.3% |
| Investment Income | $346,739 | 1.7% |
| Contributions | $281,187 | 1.4% |
| Other Revenue | $92,338 | 0.5% |
Expense Composition
- Other salaries and wages: $9,868,563, representing approximately 46.2% of total expenses.
- Executive compensation: $380,617, representing approximately 1.8% of total expenses.
Balance Sheet Position
At the end of 2024, Chandler Hall’s reported liabilities substantially exceeded its assets.
| Balance Sheet Measure | 2024 Amount |
|---|---|
| Total Assets | $21,984,809 |
| Total Liabilities | $34,797,240 |
| Net Assets | -$12,812,431 |
Regarding reserves associated with continuing care agreements, Chandler Hall states that these obligations will be funded through Chandler Hall Health Services, Inc. investments.
Fee Structure and Admissions
Admission to Chandler Hall requires both the applicant and the applicant’s spouse to be at least 65 years old.
Residential Living Fees for 2025–2026
Residential contracts include an entry fee, an up-front community fee equal to 10% of the entry fee, and a monthly maintenance charge. Entrance fees are amortized over 60 months.
| Accommodation Type | Entry Fee | Monthly Fee |
|---|---|---|
| Cottages — Single | $87,500–$100,000 | $2,840–$3,354 |
| Lofts — Single | $75,000–$112,500 | $2,390–$3,640 |
| Double Occupancy Add-on | Not applicable | $775–$805 |
Specialized Care Daily Rates for 2026
| Care Level | Daily Rate | Additional Charges |
|---|---|---|
| Personal Care | $202–$364 | Care and medication levels of $5–$60 |
| Secure Memory Care | $184–$278 | Care and medication levels of $5–$85 |
| Skilled Nursing Home | $499–$580 | Varies by room size and privacy |
Included and Additional Services
Services Included in the Basic Contract
- Living accommodations
- Utilities
- Property maintenance
- Use of fitness centers
- Open parking
Services That May Require Additional Payment
- Meals beyond those included in specific plans, such as Llenroc
- Physical, occupational, and speech therapies
- Physician, podiatry, and dental services
- Barber and beauty shop services
- Housecleaning
- Cable and internet service
- Hospice care
- Home health care
Important Disclosures
- Continuing care contracts: Chandler Hall did not offer continuing care contracts before 2005.
- Regulatory compliance: The disclosure is required under Pennsylvania Act 82. Issuance of a Certificate of Authority by the Pennsylvania Insurance Department does not constitute an endorsement of the facility or a guarantee of the accuracy or completeness of its financial disclosures.
- Fiscal reporting: Chandler Hall’s audited financial statement for fiscal year 2025 was expected to be filed upon completion.
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